Insights

Your Decision Comfort Index (DCI)

Everyone uses apps, so why is it hard to design good apps?

DCI measures how confident and comfortable users feel while moving through your product’s core journeys. It captures the psychological ease behind every decision they make — where they hesitate, where they flow and what quietly creates friction.

Why this matters

When users feel unsure, they slow down or drop off.

When the experience feels clear and supportive, decisions happen faster and with more intent.

What you’ll receive

Share a few details and you’ll get:

  • Your DCI Score
  • A high-level Friction Map

Get your DCI Score

Disclaimer: We'll use this information only to compute your DCI score and will not share it with third parties.

Discover more

News & Articles

Article
The Most Powerful Consumer in the Household Cannot Legally Buy Anything

The Most Powerful Consumer in the Household Cannot Legally Buy Anything

Read More
Article
Designing the Operating Model for Intelligent Finance

Designing the Operating Model for Intelligent Finance

Read More
News
PRC2026, in five quotes

PRC2026, in five quotes

Read More